At iFleet, we strongly believe that professional Account Management includes the following disciplines:

Customer Relations

• Knowing our customers’ operational requirements & challenges
• Knowing the people is as important as knowing the company

Sharing Knowledge

• Listen to and comprehend the changing needs of the customer and their industry
• Impart knowledge, we have a responsibility to make recommendations to improve performance and reduce disruption/risk/administration

Communication

• Provide concise and accurate information
• Ensure necessary actions from both parties are clearly understood and completed

Perpetual Improvement

• Holding ourselves to the highest standards
• Researching and understanding new trends and technology
• Driving change where opportunities exist

Transparency

• Accountability exists on both sides of the customer/supplier relationship
• Only suggest changes and/or development that are right for the customer